August 3rd, 2009

Slow service for UK users

Hi guys, just wondering if anyone else here has been experiencing extremely slow service on the site the past few days? Myself and a bunch of UK users on my flist have all noticed the site loading very slowly, embedded content and icons not loading at all, the site appearing in a sort of 'safe mode' style, etc.

I couldn't see anything in Known Issues so I entered a support request, and I think the peeps on my flist are going to do the same. Does anyone know anything more about this? Might be worth putting in a support request if you've been experiencing it too, or is there a better way to give a heads-up on this?

EDIT: Follow marta's instructions (in the comments) to provide a traceroute as part of your support request, to help LJ pinpoint the problem!