We have received reports that some users in the UK have been experiencing very slow load times or broken formatting when viewing LiveJournal. At this time, we believe this is not due to anything on LiveJournal's end, but that a provider in the UK (Easynet Global Services) may be unable to connect to Limelight, our Content Delivery Network.
If you are experiencing this difficulty and would like to report it:
1. Do a traceroute to 'livejournal.com'. If one of the upstream providers in that route is "easynet.net", you should then:
2. Do a traceroute to 'l-stat.livejournal.com'. If it does not connect, you should then:
3. Open a Support Ticket with Easynet Global Services to report this issue.
Edit: (Wednesday 1:27 a.m. GMT) from dwell:
It's confirmed (from Limelight's POV) that Easynet/Sky is blocking access to Limelight networks. It's still unknown if this is on purpose or due to a technical cock-up.
In looking at everyone's traceroutes to l-stat.livejournal.com, I've noticed that UK users are going to 1 of 2 servers. The IPs are: 188.8.131.52 and 184.108.40.206 which are servers in Limelight's London data center.
In hopes that the connectivity problem is limited to the London data center, I've asked Limelight to have their London servers stop responding to requests. This means our UK LJ'ers will start going to the Munich or Amsterdam data centers; it'll be slightly longer but if it works, at least our pages will load!
On the off chance that Easynet can not connect to Limelight at all -- no matter location -- please call Easynet and request that they restore connectivity to Limelight Networks and Limelight users/customers. If the technician doesn't know what that means, have them traceroute to 220.127.116.11 or 18.104.22.168 to prove the problem.